Privacy policy
Groupe Amora inc complies with the protection of your PERSONAL INFORMATION under Bill 25.
1. YOUR RESPONSIBILITY
It is your responsibility to read this Privacy Policy before entrusting us with your personal information.
If you do not agree with this policy, you must avoid or stop sending us your personal information. In this case, if you have already provided us with your personal information, please contact us immediately so that we may be informed of your withdrawal of consent and take appropriate action with respect to your information.
By doing so, you consent to our use and disclosure of the information you provide in accordance with this Privacy Policy.
2. AMORA'S COMMITMENT
Amora Group Inc. is committed to applying the necessary security measures and sound management practices to protect the confidentiality of the personal information entrusted to us and to ensure that your right to privacy is respected.
We ensure that this commitment is respected throughout the life cycle of your personal information with us, from the moment we obtain it, through its retention, use and disclosure, to its final destruction.
We act in accordance with the laws applicable in Québec, in particular the rules contained in the Act respecting the protection of personal information in the private sector.
We ensure that we have obtained your consent prior to any use or communication of your personal information.
In certain situations permitted by law, we may use or communicate your information without having obtained your prior consent. Should this be the case, we will ensure that we proceed in accordance with the requirements of the law and in respect of your rights.
Amora Group Inc. does not sell or rent your personal information to anyone.
3. PERSON RESPONSIBLE FOR THE PROTECTION OF PERSONAL INFORMATION
The person responsible for the protection of personal information at Amora Group Inc. is Mr. Martin Arseneault.
This person is responsible for overseeing the application of applicable legislation regarding the protection of personal information and the respect of your rights with respect to such information.
If you have any questions, comments or information about the protection of your personal information, or if you wish to make a complaint or assert a right, please write to: martin.arseneault@amora-qc.com
4. PERSONAL INFORMATION
For the purposes of this policy, personal information is information about you that identifies or recognizes you, whether directly or indirectly.
Here are some examples of personal information you may be asked to provide:
- Your name
- Your address
- Your e-mail address
- Your telephone number
- Your language of use
- Etc.
The higher the reasonable expectation of privacy, the greater the sensitivity of the information, and the higher the level of protection required. The three main spheres containing sensitive information are medical, financial and biometric.
The security measures applied are proportionate to the sensitivity of the personal information to be protected.
Certain information is not considered personal information, such as information concerning your professional or business functions and information that is public by law.
5. COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION
In the course of our business, we may collect personal information from our employees.
We take care to collect only the information required for the purposes and performance of our duties.
6. EMPLOYEES
When you apply for a job with us, or when you are employed by us, we ensure that we collect only the personal information required in this context, and that we use it securely and in compliance with applicable laws.
If you have any questions or comments regarding the management of your personal information in this respect, please contact the person responsible for the protection of personal information.
7. RETENTION AND DESTRUCTION OF YOUR PERSONAL INFORMATION
We retain your personal information only as long as necessary for the fulfillment of the purposes for which it was collected, unless a minimum retention period is required by law.
If you have any questions about the retention periods for your personal information, please contact the person responsible.
When the time comes, personal information is securely and permanently destroyed (or anonymized in some cases).
You may contact the person responsible for your personal information to obtain more information on this subject.
8. STAFF ACCESS TO YOUR INFORMATION
We ensure that access to your personal information is limited to those persons for whom it is necessary to have access in order to carry out their duties.
For information on the categories of people who have access to your personal information within our organizations, please contact the person responsible.
9. CONNECTION COOKIES
Our website uses cookies. A cookie is a piece of information that is sent by the server to the browser when you visit our Web site.
These cookies can be deactivated or reactivated by visitors by changing the preferences in your Internet browser settings or via the cookie consent pop-up on the website.
10. DISCLOSURE OF YOUR PERSONAL INFORMATION
We will obtain your consent before disclosing your personal information to a third party. Certain situations specifically provided for by law authorize us to make a communication without your consent, and should this be the case, we will ensure that we proceed in accordance with the requirements of the law and in respect of your rights.
11. OUTSIDE QUEBEC
It is possible that your personal information may be communicated outside Quebec, particularly when we use technology service providers or other service providers whose servers are not located in the province.
Amora Group Inc. performs privacy impact assessments as required by the circumstances.
12. MINORS
In the event that a minor may transmit information to the site, when you transmit personal information to us, you must be 14 years of age or older. If you are under the age of 14, the consent of your parent or guardian is required. Amora Group Inc. provides services for adults and not for minors.
13. RIGHT TO WITHDRAW CONSENT
If you wish to withdraw your consent to the retention, use or disclosure of personal information we may have collected about you, please contact the person in charge who will be able to review the situation with you.
14. RIGHTS OF ACCESS AND RECTIFICATION
Upon request, you may be informed of the personal information we collect about you.
In addition to being informed, you may also request that we confirm the existence of your personal information with us and provide you with a copy of it. When it is computerized, you may request that a copy of your information be communicated to you by means of a written and intelligible transcription, in a structured and commonly used technological format.
If you find that any personal information we hold about you is inaccurate, incomplete or equivocal, you may request that it be rectified.
When we rectify personal information, we will immediately notify any person or organization to whom we may have disclosed the information in the previous six (6) months, and from whom we may have received the information.
Making a request for access or rectification
Your request must be in writing and sent to the person responsible for the protection of personal information.
We will ask you to prove your identity.
You can ask the person in charge to help you prepare your application.
Processing your request
The person in charge is responsible for processing your request.
A reply will be sent to you within thirty (30) days of receipt of the written request by the person responsible.
Reasonable charges
Access to and correction of your personal information are free of charge.
However, reasonable fees may be charged for transcription, reproduction or transmission. In such cases, you will be informed in advance of the approximate amount of the applicable charges.
Refusal of a request
When the person responsible refuses to grant your request for access or rectification, he or she will inform you of the following:
- The legal provision on which the refusal is based;
- The remedies available to you under the law;
- The time limits within which you may exercise your right of recourse.
At your request, the person in charge will provide you with assistance to help you understand the refusal.
15. COMPLAINTS HANDLING
If you have a complaint, please contact the person responsible for the protection of personal information.
You will be asked to provide your name and contact details so that you can be reached.
The person responsible will ask you to explain the reasons for your complaint, providing sufficient detail to enable the complaint to be processed.
The person in charge will treat your complaint as confidential and will follow up with you by e-mail within thirty (30) days of obtaining all the information required to assess the situation.
If additional time is required to process your complaint, the person in charge will inform you by e-mail before the usual processing period expires.
Notwithstanding our internal complaint handling process, you may also file a complaint with the Commission d'accès à l'information. Before doing so, please contact the person in charge and wait until your complaint has been processed internally.
16. PRIVACY INCIDENT
In the event that we become aware of an incident involving a breach of confidentiality of your personal information and that this incident represents a risk of serious harm to you, we will notify you in writing. In such a case, the Commission d'accès à l'information would also be notified.
A confidentiality incident is any unauthorized access, use or disclosure of personal information, as well as the loss of personal information or any other breach in the protection of such information.
17. TECHNOLOGICAL SECURITY
The personal information we collect by technological means is kept in a secure environment and the people working for us are required to respect the confidentiality of your information.
We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the protection of your personal information.
Despite the security measures we apply, the use of technology always represents a risk of confidentiality incident, and you should be aware of this when you transmit your information to us by technological means.
18. APPROVAL, PUBLICATION AND UPDATING
This policy is approved by our Privacy Officer.
It is published on the amora-qc.com website and disseminated in such a way as to reach the persons concerned by the personal information we collect by technological means.
The policy may be amended or updated to reflect internal practices and applicable laws. We invite you to consult the table of updates at the bottom of the page to keep abreast of any changes.
Contact
Groupe Amora inc.9160, boul. Leduc suite 410 Brossard (Québec), J4Y 0E3
